topic Re: Follow artist broken in Desktop (Windows)

Follow artist broken

ianispacaud — Fri, 04 Dec 2020 15:38:50 GMT

I don't know if it's just a problem with the new desktop version of Spotify but when I click the FOLLOW button on an artist page, it just doesn't work.

Sometimes I can see the the newly added artists in the library section, but when I restart spotify, they are gone.

I tried different ways to follow an artist but none of them work, I followed David Bowie like 7 times today...

The only way to add artists for me is to go through the mobile app which is really annoying.

Plan

Family Premiem

Country

France

Operating System

Windows 10

Re: Follow artist broken

OneByBoo — Sat, 05 Dec 2020 07:02:46 GMT

Hi there @ianispacaud,

thanks for reaching out !

I would recommend following the steps provided on this Spotify Answer and to perform a clean reinstall (a bit different from the regular one) of your app.

This will give it a fresh clean start and might help solving and issues you're having at the moment.

Let me know how it goes 🙂

Re: Follow artist broken

spotfyisgarbag1 — Tue, 26 Jan 2021 01:28:54 GMT

Jesus, if one more person gives the same "solution" to every problem, just restart, reinstall, clean reinstall.

Worthless advice, thank you!

Re: Follow artist broken

Jeremy — Tue, 26 Jan 2021 07:12:46 GMT

Hey @spotfyisgarbag1,

Thank you for your reply.

In this case we suggest a clean reinstall to make sure there's no old cache files causing this.

If that doesn't do the trick - can you let us know if this happens if you try to follow an artist from a specific device or multiple devices?

Cheers!