topic Re: My windows application goes black in Desktop (Windows)

My windows application goes black

henrikgjeriksso — Wed, 03 Feb 2021 19:49:44 GMT

Plan

Premium

Country

Sweden

Device

Operating System

Windows 10

My Question or Issue

My windows application GUI is black.
I am able to start to play music by clicking play on the spotify icon in the task bar. Then I can control this spotify session through my mobile android device.
I can also open the basic menu (file, edit, view, playback, help).
Restarted application and device without showing any difference.

Re: My windows application goes black

henrikgjeriksso — Fri, 05 Feb 2021 21:11:20 GMT

Now it works again. After around 2 weeks and a couple of computer restarts. Not anything changed in versions of spotify/operating system that I'm aware of.

Re: My windows application goes black

Eni — Sat, 06 Feb 2021 17:11:48 GMT

Hey there @henrikgjeriksso,

Thanks for reaching out about this.

We're sorry for the delayed reply, we just came across this thread.

We're glad to know that now everything is working fine. Give us a shout if it starts misbehaving again; we're always here to help.

Have a good one!