topic Re: Podcasts Tab Missing in Desktop (Windows)

Podcasts Tab Missing

cybergreg — Wed, 17 Feb 2021 14:47:42 GMT

Plan

Premium

Country

USA

Device

Laptop

Operating System

Windows 10

My Question or Issue

I cannot browse Podcasts on desktops. The category is completely missing. It exists on my phone, but not on any desktop app.

Re: Podcasts Tab Missing

Eni — Thu, 18 Feb 2021 15:01:55 GMT

Hey @cybergreg,

Welcome to the Community and thanks for reaching out about this!

First up, it's well worth running a clean reinstall to get rid of any cached files that might be causing trouble. This one is more thorough than the usual one.

If this doesn't do the trick, could you send over the exact make/model, operating system and Spotify version of your device?

Let us know how it goes 🙂

Re: Podcasts Tab Missing

aldiwa — Fri, 19 Feb 2021 16:45:44 GMT

Happened to mine too! So frustrating.

did the moderators suggestion of wiping it and reinstalling work for you?

Re: Podcasts Tab Missing

Eni — Fri, 19 Feb 2021 17:47:13 GMT

Hi there @aldiwa,

Thanks for reaching out about this.

Just to confirm, did you follow the steps we sent in our previous message to reinstall the app?

Also, could you let us know if this started happening after a specific event such as an update?

Lastly, sending us the exact make/model, operating system and Spotify version of your device would come in handy.

We'll keep an eye out for your reply!

Re: Podcasts Tab Missing

cybergreg — Sat, 20 Feb 2021 21:55:54 GMT

No. I've reinstalled a number of times. Still nothing.

Re: Podcasts Tab Missing

Eni — Sat, 20 Feb 2021 22:48:39 GMT

Hey @cybergreg,

Thanks for getting back in touch and letting us know that.

Would you mind logging in to your account on a different PC to check if the issue persists there?

Also, could you check if you have entries containing Spotify in your Host files and delete those?

You can follow this Solution for instructions.

We'll keep an eye out for your reply 🙂