topic Re: [Desktop] Monthly listeners scroll bug in Desktop (Windows)

[Desktop] Monthly listeners scroll bug

Samikaze — Wed, 27 Jan 2021 20:01:41 GMT

Hello everyone,

I noticed this bug some months ago on Desktop Spotify (Windows 10).

1. Go to an artist page

2. Click on Monthly Listeners

3. Scroll down to the end of the page

4. Click on the previous button next to the research bar

5. End up at the end of the artist page

Cheers.

Re: [Desktop] Monthly listeners scroll bug

MauriceMV — Sun, 28 Feb 2021 21:43:52 GMT

Hey @Samikaze,

I just tried it myself and the problem doesn't seem to be present. Have you tried a clean reinstall?

Note: After deleting the client, make sure there are no files left in C:\Users\USERNAME\AppData\Roaming\Spotify before installing it again!

Re: [Desktop] Monthly listeners scroll bug

Samikaze — Mon, 01 Mar 2021 19:16:56 GMT

Hello again,

I think you might have not done it correctly. Indeed, I tried a clean reinstall and I even made a friend test the bug and it also happened on his computer. You should try on several artists especially the ones with a huge discography.
I also noticed that sometimes the bug wouldn't trigger while it would on my friend's application (Kendrick Lamar for example). It's getting pretty weird honestly.

Re: [Desktop] Monthly listeners scroll bug

Novy — Wed, 03 Mar 2021 19:27:29 GMT

Hi @Samikaze,

Thanks for getting back to us.

Would you mind sending over a video where we can take a better look at this issue?

You can attach it using the Insert Video option in the post editor or you could send a link to it, just make sure to exclude any personal info from the video.

We'll keep an eye out for your reply.