Capped on songs?

Panda94 — Mon, 15 Mar 2021 06:24:50 GMT

I was trying to add music on the desktop version of Spotify and it gave me this error message. But when I try to remove songs, it doesn't remove them from the Liked Songs, and I am nowhere near the 10k cap... 2190 songs total and I don't understand as I have been a Premium member for quite some time now and have not had an issue with this before.

Plan

Premium

Country

United States

Device

Samsung Galaxy S9

Operating System

Windows 10

Re: Capped on songs?

Mihail — Tue, 16 Mar 2021 07:38:02 GMT

Hey @Panda94,

Thanks for reaching out to the Community.

Keep in mind that we've removed the 10k song limit, so the song count shouldn't be the issue. We recommend you log out everywhere and run a clean reinstall on all your devices, this involves deleting the cache files of the app and will force a account wide resynchronization of your info. You can have a look at this guide for the steps relevant to each device.

If the issue persists, could you share the exact Spotify version you have running on your phone and PC?

Hope this helps. Keep us posted on how it goes.

topic Re: Capped on songs? in Desktop (Windows)

Capped on songs?

Re: Capped on songs?