topic remove playlist in Desktop (Windows)

remove playlist

user-removed — Tue, 20 Apr 2021 14:23:36 GMT

Plan

Free

Country

Colombia

Device

Phone: Xiaomi A3/ PC: Windows 10

Operating System

Windows 10

My Question or Issue

Borre algunas playlist de Spotify y aún así siguen apareciendome en inicio y en recomendados, pero solo sucede en mi computadora, no en mi celular ¿Alguien sabe que puedo hacer? Ya borre la app y cerré la cuenta y borre cache, pero nada... :((

Re: remove playlist

Ver — Wed, 21 Apr 2021 14:51:31 GMT

Hey @user-removed,

Thanks for posting here in the Community 🙂

Hope you don't mind us replying in English as it's the Community's official language.

Just to double-check- you can still see playlists created by you or Spotify created playlists?

Can you also send us screenshots of how the playlists appear on your devices? We'll look into this further.

Keep us in the loop! We'll be right here if you have any questions.

Re: remove playlist

user-removed — Wed, 21 Apr 2021 15:39:21 GMT

##- no problem with answering me in english

I still see the playlists that I had created, but delete. And only happened
in my computer, and they dont disappear-##

[image: image.png]

[image: image.png]

[image: image.png]

Thank you for answering, and if it cannot be solved there is no problem,
maybe a problem with my computer, it is a little damaged ❤️

Re: remove playlist

user-removed — Wed, 21 Apr 2021 15:44:33 GMT

here the screenshots

Re: remove playlist

Novy — Wed, 21 Apr 2021 16:03:47 GMT

Hi @user-removed,

Thanks for getting back to us with this info.

Could you let us know if you notice anything new after performing a clean reinstall of the desktop app? This is often an overlooked step, but it can be helpful to get rid of any corrupted files that might be causing trouble.

We'll keep an eye out for your reply.

Re: remove playlist

user-removed — Thu, 22 Apr 2021 17:24:21 GMT

##- it didn't work, I guess it's my computer's problem, still thank you so
much for helping me 🥺💕 -##

Re: remove playlist

Eni — Thu, 22 Apr 2021 19:22:48 GMT

Hi @user-removed,

Thanks for your reply.

Keep in mind that the app only syncs your music to other devices if you open it simultaneously on the devices you use while you're listening.

In this case, if you want to have the desktop app updated with the new recently played music, you can either listen to music on it directly or open it while you're listening to music on your phone.

If you have any questions, just let us know.