topic Re: Cover art quality decrease in Desktop (Windows)

Cover art quality decrease

ChrisV_313 — Sun, 25 Apr 2021 06:26:02 GMT

Plan

Premium

Country

Canada

Device

Desktop PC

Operating System

Windows 10

My Question or Issue

With the new desktop update, all album covers are now super-downsampled. They look horrible, like 240x240 quality postage stamps.

I like to have the album covers on maximum size.

I like looking at them! I'm sure this is an error, as I only notice it on my main device. When I log in on mobile, or other computers, I don't have the issue - and i'm able to expand the album covers much larger.

Re: Cover art quality decrease

Billy-J — Sun, 25 Apr 2021 23:35:54 GMT

Hey @ChrisV_313, thanks for reaching out to the Community!

Can you send me a screenshot of what you're seeing exactly - and what you see on your other device(s)? This will allow me to take a closer look and see what could be happening.

Looking out for your reply!

Re: Cover art quality decrease

ChrisV_313 — Mon, 03 May 2021 01:59:13 GMT

Hi,

Here's a screenshot of what I see. I didn't get a screenshot from another device as the other devices I usually use are work computers - and as such i'm not often able to get screenshots.

Suffice to say everything looks the same, except the album art is much bigger and more crisp.

Re: Cover art quality decrease

ChrisV_313 — Mon, 03 May 2021 02:00:21 GMT

Note - I realize the "library" album art is supposed to be small. I'm referring to the art on the far left, 'Aja' in this case.

Re: Cover art quality decrease

Billy-J — Mon, 03 May 2021 06:27:15 GMT

Hey @ChrisV_313,

Thanks for the reply!

A Community Idea suggests the option to allow switching between the previous and the current look of your Desktop app. You can take a look at it here for more info on this.

As a workaround, you can zoom in/out ( Ctrl + + / Ctrl + - ).

I hope this helps! Let me know if you need a hand with anything else 🙂

Re: Cover art quality decrease

ChrisV_313 — Mon, 03 May 2021 23:40:50 GMT

Hey, thanks for the help.

The zoom in/out function actually did improve the size *and* quality of the album art! I wasn't expecting the sharpness to increase with zooming in, but it did!

For now, this should be a good workaround. I appreciate it!

Re: Cover art quality decrease

Billy-J — Tue, 04 May 2021 02:57:11 GMT

Hey @ChrisV_313,

You're welcome! I'm happy to hear everything is good to go. If you need help in the future, you can always start a new topic and the Community will be happy to help.

Have a great day!