topic Re: Galaxy S - Spotify in Android

Galaxy S - Spotify

user-removed — Sun, 25 Mar 2012 07:00:50 GMT

What happened, Why does Spotify crashes in my mobile hone?

Re: Galaxy S - Spotify

RoNiZZiE — Sun, 25 Mar 2012 07:28:46 GMT

It crashes on my Galaxy S as well, but only at start up, then when i start it back up it is fine.

My issue is that sometimes it says "last.fm scrobbling failed" when it shouldn't be.

Re: Galaxy S - Spotify

Richard — Sun, 25 Mar 2012 09:56:11 GMT

Hey guys, random crashes on Android phones can sometimes be solved with a simple password reset, though I can't say I'm sure why.

Give it a go here at www.spotify.com/password-reset

Re: Galaxy S - Spotify

user-removed — Sun, 25 Mar 2012 15:25:06 GMT

It did not help...

Re: Galaxy S - Spotify

Richard — Sun, 25 Mar 2012 15:28:55 GMT

It might be worth checking your SD card for errors then, as this might causing problems with Spotify.

Instructions for this can be found at http://www.ehow.com/how_6857598_check-sd-card-errors.html

Re: Galaxy S - Spotify

user-removed — Sun, 25 Mar 2012 15:34:15 GMT

I don't have an SD card in my phone...

Re: Galaxy S - Spotify

Richard — Sun, 25 Mar 2012 15:58:20 GMT

Ah right. I must have been thinking of the S2.

Is your phone crashing at any point in particular? At start-up? While playing local tracks? Anything like that?

Re: Galaxy S - Spotify

user-removed — Sun, 25 Mar 2012 16:12:51 GMT

The program don´t start at all.
I have unistalled the program and rebooted the phone, reseted my password, nothing helpes...

Re: Galaxy S - Spotify

Richard — Sun, 25 Mar 2012 16:18:20 GMT

Do you have a large number of playlists? This might be related to a bug we're aware of.

Details here: http://community.spotify.com/t5/Mobile-Android/Bug-Android-app-crashes-on-startup-with-too-many-playlists/td-p/2279

Re: Galaxy S - Spotify

user-removed — Sun, 25 Mar 2012 16:22:14 GMT

Yes I have a rather big playlist, so you suggest that I erase some from the list and reinstall the app again?

Re: Galaxy S - Spotify

Richard — Sun, 25 Mar 2012 16:28:02 GMT

It's worth a try. In the desktop app you can just drag your playlists to your desktop if you want to back them up temporarily.

Also, it's worth combining playlists where possible - try condensing down to single artists/genres and so on. The playlists can be pretty big internally I think without problems.

Re: Galaxy S - Spotify

user-removed — Mon, 26 Mar 2012 05:38:03 GMT

I solved my problem by, in the mobile phone, open my files/Android/Data/com.spotify.mobile.android.

In there, there are two filemaps, cache and files.

Empty them and uninstall Spotify.

Then restart your phone and install the app again.

This worked for me, I had a big playlist but now it´s a bit smaller.