Songs disappear when losing WiFi

user-removed — Thu, 21 Dec 2017 01:26:30 GMT

I recently added a few songs (5 songs) to my Library. I have my app set to download songs offline.

When I lose WiFi (e.g. I leave the house), those 5 wogs disappear from My Library.

To replicate/simulate...

1. Add a few songs to your Library

2. Turn Off WiFi (I assume Mobile Data is also Off)

3. Close and reopen Spotify App

Android 7.0.

Premium account.

300+ songa only.

Saves files to SD.

Note if I am required to save files to Phone instead (i.e. that is the solution), I'll have to stop using Spotify and terminate my subscription as that simply will not work for me.

I have tried:

Clear cache (both via Android and via Spotify)

Reinstall Spotify

Restore Phone (to Factory state)

Re: Songs disappear when losing WiFi

user-removed — Thu, 21 Dec 2017 12:45:38 GMT

Got some help from SpotifyCares FB. I found the solution myself, though. 😉 Moving all songs to Device (from SD) then back to SD resolved the issue. Will try this out a few days then post back if it recurs.

topic Songs disappear when losing WiFi in Android

Songs disappear when losing WiFi

Re: Songs disappear when losing WiFi