topic Re: Spotify Premium on Android in Android

Spotify Premium on Android

samoahnoah — Mon, 17 Dec 2012 03:43:02 GMT

I recently added premium to my spotify account. It works on my computer, but not my android phone. When I click on a song on my phone, it says "sorry, can't play this track: only premium users can stream on demand on mobile", even though I am a premium member.

Re: Spotify Premium on Android

Peter__ — Mon, 17 Dec 2012 11:46:51 GMT

Hey! Welcome to the community 🙂

Sometimes it can take a while for your subscription to appear on all devices.

Try logging out of the client, fully restarting your phone and then logging in again making sure you are using the correct details.

Peter

Re: Spotify Premium on Android

brannins — Fri, 28 Dec 2012 23:59:22 GMT

i keep doing that, spotify guy, but it still doen't work. hell, the first time i purchased premium i purchased it on my phone and didn't have premium 3 days later and i still got billed. i just now purchased it on my pc and it's doin the same bs. fix these bugs and update yo sh1+ or gimme back my 20!

Re: Spotify Premium on Android

Peter__ — Sat, 29 Dec 2012 02:00:45 GMT

@brannins wrote:

i keep doing that, spotify guy, but it still doen't work. hell, the first time i purchased premium i purchased it on my phone and didn't have premium 3 days later and i still got billed. i just now purchased it on my pc and it's doin the same bs. fix these bugs and update yo sh1+ or gimme back my 20!

Hey! Welcome to the community 🙂

I don't work for Spotify so I can't give any official support.

First thing to do is double check your premium account is active on your online overview. If it says you are on Premium and your device still won't recognise it I'd try a clean reinstallation of the client.

Peter