topic Re: Spotify on Android closes after a second on Xperia XZ1 in Android

Spotify on Android closes after a second on Xperia XZ1

user-removed — Wed, 03 Jan 2018 10:29:20 GMT

I´m using the Android app of Spotify on my new phone Xperia XZ1.

Since the latest upgrade the app open and in one second it closes

Spotify is still running if I view all running apps.

I have tried:

- Delete data

- Clear cache

- Uninstall app - Spotify is not possible to uninstall completely since it´s included by default by Sony.

I have logged out from all other devices

I have deleted all my own playlists

I have stoped to follow other playlists.

Regards

Peter

Re: Spotify on Android closes after a second on Xperia XZ1

natoagenten — Thu, 04 Jan 2018 21:27:32 GMT

Same problem. Sony ZX Premium
Tried all sort of things, nothing work.

Re: Spotify on Android closes after a second on Xperia XZ1

Lazybow — Mon, 08 Jan 2018 19:57:35 GMT

Same here, no luck with any "fix"!

Re: Spotify on Android closes after a second on Xperia XZ1

faan_skit — Tue, 09 Jan 2018 07:35:12 GMT

Same issue. For me problem started when I played with Google Assistant. If I switch to different Spotify account, it works again (!!!)

Sony Xperia Compact (F5321), Nogat 7.1.1, Build 34.3.A.0.252

Reported it here:

https://community.spotify.com/t5/Android/App-crash-logging-in-as-user-1-but-works-when-logged-in-as-user/td-p/4311855

/Marcus

Re: Spotify on Android closes after a second on Xperia XZ1

user-removed — Tue, 09 Jan 2018 20:02:07 GMT

Hi!

I think it is the two latest updates of Spotify that causes the problem, if I remove Spotify to the default version and log in to it, it works but when the app is updated to latest version it crasches again 😕

//Peter

Re: Spotify on Android closes after a second on Xperia XZ1

europrobe — Tue, 09 Jan 2018 20:13:00 GMT

Actually, for me it started working again, with the latest version (3 Jan). For now, I'm happy.

Re: Spotify on Android closes after a second on Xperia XZ1

user-removed — Tue, 09 Jan 2018 20:15:06 GMT

I posted a issue to Spotifys support, lets see what they answer.

Re: Spotify on Android closes after a second on Xperia XZ1

faan_skit — Wed, 10 Jan 2018 14:58:08 GMT

Works for me again. Same spotfy version. Only change is that I installed a Google Home Mini, and after used it to play spotify on chromecast - the Android app works again.

Wierd.

/Marcs

Re: Spotify on Android closes after a second on Xperia XZ1

Jonas47 — Fri, 19 Jan 2018 08:02:21 GMT

Got same problem also on my Sony Z5! Any solution?

Re: Spotify on Android closes after a second on Xperia XZ1

PeterSweden — Fri, 19 Jan 2018 08:21:47 GMT

Hi!

We, I and Spotify support found a solution, the support was really helpful and patient with me 🙂

We tried a lot of things but in some way I had two account and free and a premium family account the simplest solution was to have Spotify to delete my account so I could create a new one and after that everything works perfect.

Peter