topic Offline mode problems in Android

Offline mode problems

Konsows — Tue, 23 Jan 2018 05:07:44 GMT

Sorry for my English i my'm Argentinian.

The problem is the offline mode, I closed the session automatically while I was in offline mode, the problem is that I have the music downloaded and I would like to not have to download it again because I do not have wifi, is there any solution? thanks

Re: Offline mode problems

JCdotnl — Tue, 23 Jan 2018 08:18:59 GMT

Hey @Konsows,

So if I understand your question right, the problem is that, when closing the app and opening it at a later moment, the app doesn't work.

The problem with offline mode is that, when opening Spotify, the app needs to validate your account via an internet connection. This is because Spotify needs to validate that you still have premium. When the validation is done you can listen to your downloaded songs in offline mode. Here is more information about offline mode. And here is a page for troubleshooting.

Feel free to ask more.
- Jordy

Re: Offline mode problems

Konsows — Tue, 23 Jan 2018 13:01:25 GMT

Sorry I expressed myself wrong, the problem is that when I want to log in, it tells me that spotify is in offline mode, and when I connect it, nothing happens, I previously passed and deleted the application data and returned to normal, but doing this I lose music, and download 120 songs again only my phone company likes because it forces me to spend

Re: Offline mode problems

Joe — Tue, 23 Jan 2018 14:58:44 GMT

Reinstalling spotify is the only way to fix this I'm afraid.