topic spotify stops: pause or shuts down in Android

spotify stops: pause or shuts down

flavikiwi — Sat, 27 Jan 2018 03:08:23 GMT

Hello,
I have a free spotify account. I have spotify instaled on pc, and recently I've downloaded it on my phone (elephone p8) android 7.0.
When I open the spotify on the phone, after a few minuts (maybe less) it just stops playing, shuts down or just pauses. I've already performed a clean reinstallation and signed out everywhere. I have checked my phone battery settings also... I have restarted my device several times and connected to a different network
dont know what to do anymore... can you help me?

Re: spotify stops: pause or shuts down

Mgamer — Sat, 27 Jan 2018 03:10:31 GMT

Hello, Android 7.0+ has a feauture called Android Doze; This puts apps that have been in the background in a "hibernate" state, which basically means they are shut down to help improve battery life. I would go into your settings and make sure that Spotify isn't on that list, as this may be causing that issue. Best of luck!

Re: spotify stops: pause or shuts down

flavikiwi — Sat, 27 Jan 2018 11:54:06 GMT

thanks, as I said before, I checked my battery settings.

Re: spotify stops: pause or shuts down

flavikiwi — Sun, 04 Feb 2018 13:30:32 GMT

not solved