topic Re: Offline songs stopped working in Android

Offline songs stopped working

Mattone99 — Mon, 29 Jan 2018 15:45:14 GMT

For the last few days I have not been able to download and play local files on my phone.

I have local files on my pc which I have placed in my playlists which I have downloaded on my phone (Samsung Galaxy S7) and it have been working until a few days ago. The local file songs downloaded cannot be played on my phone but all other "normal" songs can be played both on pc and on my phone.

I have read other threads and followed instructions without luck.

I have: Re-downloaded ALL my playlists in different qualites normal, high and extreme quality

I have re installed the app multiple times

I have removed all offline devices and added it back

I dont know how to fix this or what to do next 😞

Re: Offline songs stopped working

phan_times — Mon, 29 Jan 2018 17:35:45 GMT

Can the local files be played on your computer? I also have a phone and have downloaded music and it works fine, however the only way it got on my Spotify locally is I had to open Googe Play Music so it would transfer over to Spotify

Hope This Helps

Have a Great Day
Kudos are appreciated

Re: Offline songs stopped working

Mattone99 — Wed, 31 Jan 2018 16:41:28 GMT

The music plays on my computer, not on my phone, I too had to export all my songs to google play music to listen to it. But I cant use the offline songs on my phone still.

Re: Offline songs stopped working

phan_times — Wed, 31 Jan 2018 17:37:01 GMT

I had this same problem, but my solution was kinda of dumb. I opened the local files through google play music on my phone. Then after I did this is was able to play on my phone.

Re: Offline songs stopped working

Mattone99 — Wed, 31 Jan 2018 20:05:40 GMT

Yeah I can play music through google play music too its just, having to switch apps to play music is dumb, especially when with premuim subscription I am supposed to be able to play music downloaded ON spotify and not some other app.

It did not help but thanks anyway!

Re: Offline songs stopped working

phan_times — Wed, 31 Jan 2018 20:37:28 GMT

Well what I was saying was my songs transfered and were able to be played on Spotify afterwards.

Re: Offline songs stopped working

phan_times — Wed, 31 Jan 2018 21:42:25 GMT

Did it work? If so please mark it as a solution