topic Re: Skipping, pausing and stuttering in Android

Skipping, pausing and stuttering

drhvanr — Mon, 19 Jan 2015 17:27:38 GMT

I'm a Premium user (version 1.9.0.1273) almost exclusively on my phone (HTC Desire X).

Over the last month or so Spotify has been skipping, pausing and stuttering as if it's buffering, or as if I'm listening to a scratched CD. Following advice seen in this forum I've made sure crossfade is turned off and streaming and download are set to the lowest values. However, the problem persists.

I used to use Spotify every day, but currently can't due to the frequency of this frustrating problem. Can this be fixed?

Re: Skipping, pausing and stuttering

Daniel — Tue, 20 Jan 2015 11:18:38 GMT

Please read the guide linked below for details on the most common issues and how to fix them. Usually a clean install is the first step to take and resolves most of the usual issues; the guide details the steps to take to ensure a full 'clean installation' is achieved.

[GUIDE] How to fix common issues for Spotify on Android

Re: Skipping, pausing and stuttering

yajtyler — Thu, 27 Oct 2016 17:50:25 GMT

I'm having the same issue. And the guide is good.. but not fixing the problem.

Re: Skipping, pausing and stuttering

12149271125 — Sat, 18 Feb 2017 21:56:01 GMT

Same for me, Android app stutters/crackles frequently.

Happens over Bluetooth and through headphones. All the "fixes" don't work and now that this has happened over two different handsets I am conviced there is a problem with the app.

Re: Skipping, pausing and stuttering

rse78 — Wed, 05 Jul 2017 10:11:25 GMT

I have the same. Offline content stutters. Android Nougat. Downloaded extreme quality.... Extremely discontinuous.... I pay for what exactly?

Spotify fix this! Moving away from Spotify if this doesn't get fixed.

Re: Skipping, pausing and stuttering

DtheRoncag — Sat, 16 Sep 2017 17:57:24 GMT

I've been having the same issue, and I've found that it happens much more frequently, if not exclusively, when the phone is locked.

Re: Skipping, pausing and stuttering

tijn_tux — Mon, 30 Oct 2017 09:15:41 GMT

Same here! Very, very annoying!

Tried reinstalling and everything.. no luck

Re: Skipping, pausing and stuttering

Mangobay — Mon, 30 Oct 2017 12:49:00 GMT

Hello community,

I reïnstalled Spotify which didnt work for me and I tried out a lot of common problem fixes which didnt help me at all.

I tried opening the battery menu and I put the spotify app under the unmanaged apps tab ( probably not the correct translation ) and this helped a bunch.

But I still suffer from the stuttering and it's really starting to annoy me a lot.

I pay 10 euro's each month for something that doesnt work correctly.

Please solve this.

Re: Skipping, pausing and stuttering

msvanderzon — Mon, 30 Oct 2017 14:59:43 GMT

I'm experiencing the same problem for about 2 months now (when screen is off). After applying all solutions I found in the community (reinstalling, battery management, guide etc.), the problem still occurs.

Re: Skipping, pausing and stuttering

Terry11 — Mon, 30 Oct 2017 15:44:58 GMT

Me too I've had it,all my music pauses even down loaded songs

Re: Skipping, pausing and stuttering

SomeGirl — Wed, 01 Nov 2017 16:12:25 GMT

Me too! Every time I listen to a song, it kind of dissapears for a second, like the music goes mute. When it's back, it doesn't always start where it should, either skipping too far into the song or pausing completely. It's happening more and more often now, and it is really irritating!

Re: Skipping, pausing and stuttering

DtheRoncag — Wed, 01 Nov 2017 16:47:34 GMT

I've always found that restarting the device will help the issue temporarilly, but it starts doing it again after a few hours, maybe a day or 2.

Re: Skipping, pausing and stuttering

user-removed — Wed, 22 Nov 2017 05:41:05 GMT

This has been happening to me for months too. Only thing that helps is restarting my phone, but that only fixes it for a little while.

Re: Skipping, pausing and stuttering

Aleksa — Fri, 24 Nov 2017 20:57:09 GMT

Want to chime in;

This have been a major issue since a month back. Skipping, stuttering songs with random pausing.

Only seem to happen when screen i locked per say.

Using samsung s6.

Tried completley wipe spotify which gave me relife for a few hours. Tried aswell as enable/disable battery savings and optimization. Uninstall most apps and freeing up memory and disk space which didnt change a thing.

Rebooting phone works but the problems came back few hrs later.

edit: samsung s6.

Re: Skipping, pausing and stuttering

Joe — Fri, 24 Nov 2017 21:14:52 GMT

Settings>Device Maintenance>Battery>Unmonitored apps

Check that spotify is listed. If not, add it and see if it helps.

Re: Skipping, pausing and stuttering

Aleksa — Sat, 25 Nov 2017 07:07:17 GMT

Hello and thanks, its listed as before. Any other tips?

Re: Skipping, pausing and stuttering

mattjope — Mon, 27 Nov 2017 16:58:21 GMT

Exactly the same problem as above. Tracks are skipping/jittering while screen is locked. Reinstalling app doesn't solve the issue.

Re: Skipping, pausing and stuttering

Monica05 — Mon, 22 Jan 2018 14:50:45 GMT

Same problem. Nothing works to fix it and it is very annoying. What are we paying for, exactly?

Re: Skipping, pausing and stuttering

user-removed — Fri, 09 Feb 2018 11:26:58 GMT

This is happening to me. Galaxy S6. Premium member and it happens on downloaded tracks. Especially on one track in particular.

I can't go much longer paying for someone to duin my musical experience. I'd rather have no music experience than bad muaic experience.

Re: Skipping, pausing and stuttering

Terry11 — Fri, 09 Feb 2018 21:31:59 GMT

How in the **bleep** do I cancel Spotify