topic Premium-user, track unavailable on Android in Android

Premium-user, track unavailable on Android

LeneCL — Sun, 20 Jan 2013 23:21:52 GMT

For a while now all my tracks have been unavailable on my Android. I have had Premium for a while too so I really don't understand why I can't listen to the songs on my mobile! I am paying for this every month, and I demand for this to work.
Do I need to update the Spotify App or something? I have tried to turn the phone off and on.

Re: Premium-user, track unavailable on Android

Peter__ — Mon, 21 Jan 2013 11:01:24 GMT

Hey! Welcome to the community 🙂

What is the error message you get when you try to listen to a track?

Don't forget your phone needs to be connected to the internet at least once every 30 days to verify your subscription or else you will loose access to your playlists.

It is also possible they have become undownloaded due to this bug.

Peter

Re: Premium-user, track unavailable on Android

LeneCL — Mon, 21 Jan 2013 21:36:44 GMT

I figured it out! Thank you very much! 🙂