topic Re: Spotify app closinf in Android

Spotify app closinf

St3v382 — Tue, 13 Feb 2018 22:06:06 GMT

When i click on the green button to download an album on spotify the app just closes this is just happening with albums what arent already in my library app is on a samsung s8 tryed a re install startes doing it after recent update

Re: Spotify app closinf

Melody — Wed, 14 Feb 2018 11:38:43 GMT

Hey,

Thanks for reaching out. We're sorry to hear you're having trouble!

We know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, let's try a quick reinstall one more time. Just follow the steps here.

If you're still having trouble after this, could you let us know the exact version of Spotify and the exact version of the operating system that you're running?

We'll see what we can suggest!
Thanks,

Re: Spotify app closinf

St3v382 — Wed, 14 Feb 2018 12:52:19 GMT

Tryed all that still no look its just happening when i wanna download new albums what arent in my library the version of spotify is 8.4.39.673armv7 and android version is android 7.0 samsung s8 its only started happening since the recent update of spotify

Re: Spotify app closinf

Jferg859 — Wed, 04 Apr 2018 21:28:07 GMT

This is happening to me too. Also on a Samsung device.