topic Re: Podcast restarting when I press pause in Android

Podcast restarting when I press pause

Rebeckiiboo — Thu, 29 Mar 2018 22:24:28 GMT

I've been listening to old episodes of the podcast Gilmore Guys, and suddenly whenever I pause it, the podcast starts from the beginning of the episode and I have to work out where I left off. It didn't do it until this evening, and only seems to be happening with this podcast. Help!

Re: Podcast restarting when I press pause

user-removed — Mon, 02 Apr 2018 21:52:17 GMT

This started happening to me as well about a month ago and it's driving me crazy. I tried fully clearing my spotify cache but no dice. Hoping for a fix soon!

For clarity. The issue typically occurs if I pause a podcast or song, my phone locks, and then I press play again. Typically it would just resume wherever I left off but not it restarts the track instead.

Re: Podcast restarting when I press pause

beccaspackman — Wed, 04 Apr 2018 15:42:18 GMT

I've been having this problem just recently while listening to the My Favorite Murder podcast and it is SUPER annoying! I hate having to try to find my place again!

Re: Podcast restarting when I press pause

bkoeller — Wed, 04 Apr 2018 18:43:10 GMT

Same experience for me here. Spotify loses my playback place (I have a slightly less deterministric repro) whenever I do something out side the app. I'm running Spotify on an Android Galaxy S9+, and have not had issues prior to a few weeks ago. SUPER ANNOYING.

Re: Podcast restarting when I press pause

NH2222 — Wed, 04 Apr 2018 19:40:08 GMT

I've been experiencing this problem on the Spotify desktop application as well. I'm running version 1.0.77.338.g758ebd78 on Windows 10.

Re: Podcast restarting when I press pause

user-removed — Thu, 05 Apr 2018 01:04:42 GMT

FYI, I submitted a support request with Spotify and they were unable to
identify the issue. They were able to fix it though (so far anyway) by:

1. Having me create a new Spotify account entirely
2. They then migrated all my playlists, likes\dislikes, and followers to
my new account
1. Apparently it's not possible to migrate play history isn't
possible so write down wherever you left off on any podcasts or whatever.

You could of course just create a new account and let the old one die as an
alternative but I wanted all my playlists and whatnot.

I'll update if the issue comes back so no one wastes their time going
through the process with Spotify support. It took me about 45 minutes via
chat to get this all done (including them investigating and testing a few
alternatives). There is no phone or email support contact that I could
find.

Re: Podcast restarting when I press pause

beccaspackman — Thu, 05 Apr 2018 01:08:42 GMT

I would maybe do that...but I'm on a family plan 😩 too much effort!

Re: Podcast restarting when I press pause

apharrison — Mon, 16 Apr 2018 12:11:32 GMT

Bump to keep this thread active. I've been experiencing this same issue across devices for about a month now. I read a separate thread that recommended uninstalling Spotify and deleting files in AppData. This seemed to help - for about two days, and the issue started popping back up. This must be a known issue, as several threads are now live in the community. This is extrememly frustrating.

Re: Podcast restarting when I press pause

user-removed — Tue, 17 Apr 2018 18:45:42 GMT

Circling back to my post so no one wastes their time. My issue is back
after having recreated my account entirely.

Re: Podcast restarting when I press pause

user-removed — Wed, 18 Apr 2018 17:15:30 GMT

Same problem here on my Android pixel 2 XL since about a month ago...

Re: Podcast restarting when I press pause

npowe009 — Mon, 30 Apr 2018 00:45:08 GMT

I'm also having this problem on my mobile device. The issue arose immediately after updating to the most recent app version for Android. I had been using an older version for at least a year before updating, as I had auto-updates disabled. Had absolutely no issues with the older version, but podcast playback progress whenever it is paused for longer than 10 seconds on the new version.

It seems like a minor issue on the surface, but it's infuriating to need to skip through an hour long podcast to find where you left off. So much so that it's more convenient to download the raw mp3's and listen with a separate player.

Re: Podcast restarting when I press pause

JP3PO — Mon, 07 May 2018 13:10:09 GMT

I'm having this problem on the desktop version (1.0.77.338.g758ebd78). I will pause the podcast and it will stay paused, but revert to the very beginning.

Re: Podcast restarting when I press pause

andypere — Sun, 13 May 2018 20:40:19 GMT

**bleep** here. Is Spotify giving a **bleep**?

Re: Podcast restarting when I press pause

QueenieSeras — Wed, 23 May 2018 03:28:47 GMT

I'm having the same problem 😕 this just started today I was trying to listen to The Adventure Zone. I really hope this is fixed soon, I listen to podcasts through my shifts and have to pause often, having this happen would totally mess up my days 😞

Re: Podcast restarting when I press pause

Jezzmund — Fri, 25 May 2018 12:05:11 GMT

I solved this annoyance by switching to Google Music. The search is way better to boot.

Re: Podcast restarting when I press pause

skytree — Sun, 27 May 2018 07:41:01 GMT

I also have this problem on Android, desktop, ...

Still no solution here?

Re: Podcast restarting when I press pause

Spartickus — Fri, 01 Jun 2018 13:12:49 GMT

I'm also having this issue. Recently switched from an iPhone to a Huawei P20 Pro (android) about two weeks ago. Thought it might have been an android issue. Podcasts are restarting after being paused for about 5 minutes then I hit play on my earbud. Super frustrating since I listen at work and it throws me off my groove.

Re: Podcast restarting when I press pause

academician — Wed, 06 Jun 2018 17:27:53 GMT

I am also having this issue, for months. It would be nice if this got a reply from Spotify to at least indicate they are aware and investigating.

Hello, Spotify Support? Are you there?

Your paying customers would appreciate some answers. I understand that you may not have a solution yet, but I'd like to at least know you've got a ticket open in your bug tracker for this.

Re: Podcast restarting when I press pause

alicencyberland — Tue, 19 Jun 2018 16:34:45 GMT

Mine just started doing it yesterday ONLY on my work computer desktop app, and so far only when listening to podcasts.

Re: Podcast restarting when I press pause

SickBeatsNChill — Fri, 22 Jun 2018 16:30:28 GMT

Same issue. This is incredibly frustrating. I might switch to a different app for podcasts and cancle my paid subscription to Spotify.