topic Re: I can't change the Volume in Android

I can't change the Volume

Serengeto — Thu, 16 Feb 2017 22:43:40 GMT

In every other music app my volume buttons are working. factory reset doesnt change the problem. i have the samsung galaxy note 3 n9005 running on android 6.0.1

thanks for your help

Re: I can't change the Volume

minamoreland — Fri, 17 Feb 2017 05:44:17 GMT

You could check the permissions enabled for the spotify app?

Seems strange it would only not work on the Spotify app, because ususally a problem like that would be a phone problem.

Re: I can't change the Volume

totoberg123 — Sun, 19 Feb 2017 00:42:08 GMT

Same problem, and same phone.

The volume has two options:
- Muted
- 100% loud.

Also, when i play an song for the first time after opening the app. I hear it at the right volume for like half an second. Then it changes to 100% loudness.

Re: I can't change the Volume

Serengeto — Sun, 19 Feb 2017 00:51:43 GMT

That's exactly the problem I have, I'm glad I'm not the only one

Re: I can't change the Volume

totoberg123 — Sun, 19 Feb 2017 01:04:25 GMT

Further details:

- It only affects the Spotify app. Another apps are not having this problem, or other volume related problems.

- Changing the Equalizer settings are not helping. None of them.

- The Spotify app has all permissions granted. Since recent android versions ask for individual permissions, i accepted all manual via the android settings menu.

Please let us know what information you need more to maybe help solving this issue for us. Using the Spotify app is not an option for me like this way..

Re: I can't change the Volume

Pavel420 — Mon, 16 Apr 2018 07:23:57 GMT

Same here ...

Did somebody figured out how to fix it.