topic cant open artist page on Android device in Android

cant open artist page on Android device

vhowanes — Mon, 19 Mar 2018 19:53:06 GMT

I have an oneplus one device with the latest spotify app installed. Since 1 or 2 weeks the app says i am offline whenever i try to open artist page.I van still listen tot music by clicking on playlists/albums in the search bar.

I am online in de settings

I tried deleting cashe and reinstal

I tried downgrading to an older version APK, and it worked for about 2 minutes.

I'LL stop my premium if this doesnt get fixed somehow

Plz help..

Re: cant open artist page on Android device - Status changed to: Need more info

Julian — Wed, 21 Mar 2018 14:56:56 GMT

Hi @vhowanes, welcome to the Spotify Community!

In this case, can you log out, restart your device, and log back into your account? Then, go to any artist profile and try to play some music from there.

If you're still unable to do it, send us a screenshot of what you see. Also, let us know the exact model of the device, the operating system, and the version of Spotify you're using.

keep us posted.