topic Re: Songs keep skipping and pausing randomly in Android

Songs keep skipping and pausing randomly

Emmawriter — Wed, 09 May 2018 08:18:39 GMT

I'm having this issue on my Samsung Galaxy S8 ever since the most recent update.

Can you let us know what operating system and Spotify version you're currently using? Android 8.0
Does this happen when trying to stream music through 3G/4G or on WiFi? Both.
Does the same thing happen under Offline Mode? Yes
Is this happening across all your devices? I only use my paid subscription on my phone.

Alfredo — Fri, 13 Apr 2018 23:06:36 GMT

Thanks for getting back to us with this information.

Just to confirm, is this happening when you use a specific audio output, like headsets or other speakers?

Also, have you noticed if the issue only comes up when the phone is locked or idle?

Keep us posted.

Emmawriter — Fri, 20 Apr 2018 15:09:56 GMT

After uninstalling the app and clearing my cache the issue was resolved. It was pausing pretty much whenever it felt like it.

Melody — Wed, 09 May 2018 08:20:26 GMT

Hey!

Thanks for letting us know this seems to have resolved 🙂

As it looks like this was a slightly different issue, we've moved your posts to this board instead.

If you need us again in the future, or the issue returns don't hesitate to let us know.

We're here, and happy to lend a hand.

Many thanks,