https://community.spotify.com/t5/Android/Samsung/m-p/4478263#M131960 <P>Hey,</P> <P>&nbsp;</P> <P>Apologies for the reply in English. If you'd prefer Spanish email support, let us know.</P> <P>&nbsp;</P> <P>We're sorry to hear you're having trouble! We know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, let's try a quick reinstall. Just follow the steps <A href="https://support.spotify.com/using_spotify/troubleshooting/reinstallation-of-spotify/" target="_blank">here</A>.<BR /><BR />If you're still having the issue after this, could you let us know the exact version of Spotify and the exact version of the operating system that you're running?<BR /><BR />We'll see what we can suggest!<BR />/M</P> Thu, 10 May 2018 13:36:43 GMT Melody 2018-05-10T13:36:43Z https://community.spotify.com/t5/Android/Samsung/m-p/4478239#M131959 <P>Buenos días, acabo de comprar un Samsung J7 y, luego de conectarlo por bluetooth a la radio de mi coche, noté que dejaron de aparecer los nombres de los artistas y las canciones que se van ejecutando desde la aplicación. Anteriormente tenía un J2 y no tuve ningún inconveniente al respecto por lo que descarto que el tema esté relacionado con la radio. Por favor, les agradecería algún comentario para solucionar el inconveniente.</P> <P>muchas gracias<BR /><BR />&lt; Post Moved &gt;</P> Thu, 10 May 2018 13:34:17 GMT https://community.spotify.com/t5/Android/Samsung/m-p/4478239#M131959 maj69794 2018-05-10T13:34:17Z https://community.spotify.com/t5/Android/Samsung/m-p/4478263#M131960 <P>Hey,</P> <P>&nbsp;</P> <P>Apologies for the reply in English. If you'd prefer Spanish email support, let us know.</P> <P>&nbsp;</P> <P>We're sorry to hear you're having trouble! We know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, let's try a quick reinstall. Just follow the steps <A href="https://support.spotify.com/using_spotify/troubleshooting/reinstallation-of-spotify/" target="_blank">here</A>.<BR /><BR />If you're still having the issue after this, could you let us know the exact version of Spotify and the exact version of the operating system that you're running?<BR /><BR />We'll see what we can suggest!<BR />/M</P> Thu, 10 May 2018 13:36:43 GMT https://community.spotify.com/t5/Android/Samsung/m-p/4478263#M131960 Melody 2018-05-10T13:36:43Z