Local files won't sync.

deceiverpl — Wed, 23 May 2018 22:26:29 GMT

Hi.

My problem is rather a common one but I haven't found a working solution yet.

As in the title - my local files won't sync to my Android device. What is more interesting - my local files won't sync across any of my devices.

Here is the list of things that I have tried:

- clean reinstallation of Spotify App (on my phone, MacBook and Windows PC),

- checking Spotify syncing on different WiFi network (my own WiFi and my girlfriend's WiFi - different ISPs),

- downgrading Spotify app on MacBook,

- downgrading Spotify app on Windows PC (Windows 10),

- changing my local files directory on PC,

- changing Storage location on Spotify app on Android device (from SD Card to internal storage),

- disabling firewall on my router,

- reenabling upnp on my router,

- disabling firewall and antivirius on Windows PC,

- creating new Premium account to see if the problem is account related (it is not - syncing doesn't work on the new account),

- connecting my PC and MacBook to hotspot created on my Android device,

- deleting offline devices from my account,

- enabling offline mode on both devices (MacBook and Android) for some time and reenabling online mode again,

- creating new playlists to store my local files.

None of the above has worked.

I am also sure that I haven't reached the limit of 3,333 songs per device (I have roughly 450 local files).

I am a premium user, of course.

My devices:

MacBook Pro late 2017 with newest MacOS,

Samsung Galaxy Note8 with Android Oreo,

Desktop PC with Windows 10.

I would love to see some solution, because I am paying for the service but as for now it is not working as it should.

Thanks in advance.

topic Local files won't sync. in Android