topic Re: I can't use the app in Android

I can't use the app

Kitammuort — Sat, 02 Jun 2018 22:33:58 GMT

I can't use the app of Spotify on my s8.

When I try to open, it doesn't work and stay black without doing anything. I wait but it keep showing this even if I restart the app or my smartphone.

Re: I can't use the app

7j-nq07g_enb — Sat, 02 Jun 2018 22:56:45 GMT

Having the exact same problem since today.

I use a FairPhone 2

Re: I can't use the app

benjamin0o0 — Sat, 02 Jun 2018 23:28:29 GMT

Exactly the same screen on an Honor View 10, restarting didn't fix

Happened after I played a song and it started playing, but I couldn't view the song in the now playing screen or skip,and the song options wouldn't open, so I restarted the app and got this sceens

Re: I can't use the app

Augustoos — Sun, 03 Jun 2018 03:53:50 GMT

Same issue here, using a Redmi Note 4x

Re: I can't use the app

Pablingaxx — Sun, 03 Jun 2018 04:12:15 GMT

Same here, I just fixed it by forcing stop the app several times.

Re: I can't use the app

Kitammuort — Sun, 03 Jun 2018 07:12:16 GMT

I opened the app this morning without do anything and it works. Good

Re: I can't use the app

ylberrrr — Sun, 03 Jun 2018 14:30:32 GMT

Deleting the cache fixed it in my case.

Re: I can't use the app

trvshbanger — Sun, 03 Jun 2018 15:59:02 GMT

S6 here and i have this exact same problem. And i tried clearing the cache, but that didnt do anything.

Re: I can't use the app

trvshbanger — Sun, 03 Jun 2018 16:20:19 GMT

only thing that did fix it was uninstalling and reinstalling spotify and even then it worked for maybe 20 to 30 minutes before going back to the problem described above.

Re: I can't use the app

r8cmi-8ka1_on — Mon, 04 Jun 2018 05:24:32 GMT

I have the same problem using my samsung s5 from today. Message says "unfortunately Spotify has stopped". I have reported it using the report option on the message window but no reply yet.

Re: I can't use the app

Soad6669 — Mon, 04 Jun 2018 05:53:08 GMT

Same issue here on Verizon pixel.

Re: I can't use the app

9-b_1y662hbvs — Mon, 04 Jun 2018 06:46:54 GMT

Same here! OnePlus 3T

Re: I can't use the app

Lowhumidity — Mon, 04 Jun 2018 15:56:45 GMT

Identical issue. Reinstalled the app, which fixed it for a bit; until the problem came back. Pixel XL 8.1.0

Re: I can't use the app

Will2therich — Tue, 05 Jun 2018 10:43:07 GMT

Same issue here - Reinstalling fixes it temporarly for me.
Huawei Mate 10 Pro

Re: I can't use the app

user-removed — Tue, 05 Jun 2018 17:22:42 GMT

I got the same thing since yesterday. I got a oneplus 6. Seems to happen to me when I connect it to bluetooth wireless headphones after like 30min it crashes the app and it wont open after. If i reinstall the app it works again, untill i connect it again. Then it crashes again.

Re: I can't use the app

cdhart92 — Tue, 05 Jun 2018 18:04:00 GMT

Also having that issue with my Galaxy s8 active. I am almost always on my bluetooth in my car, so the issue might be connected to that as well. Hoping this issue gets resolved. It's getting frustrating uninstalling and reinstalling the app