https://community.spotify.com/t5/Android/App-not-showing-premium-features/m-p/4500695#M133861 <P>&nbsp;</P><P>My app crashed yesterday and I was not able to open Spotify at all so I reinstalled the app. Now when I log in, it only shows the features for the free app. I can't download anything.</P><P>When I go to my profile online, it shows as premium user.</P><P>I need to re-download everything ASAP.</P><P>Can someone help?!</P> Wed, 06 Jun 2018 01:15:41 GMT KyaJae 2018-06-06T01:15:41Z https://community.spotify.com/t5/Android/App-not-showing-premium-features/m-p/4500695#M133861 <P>&nbsp;</P><P>My app crashed yesterday and I was not able to open Spotify at all so I reinstalled the app. Now when I log in, it only shows the features for the free app. I can't download anything.</P><P>When I go to my profile online, it shows as premium user.</P><P>I need to re-download everything ASAP.</P><P>Can someone help?!</P> Wed, 06 Jun 2018 01:15:41 GMT https://community.spotify.com/t5/Android/App-not-showing-premium-features/m-p/4500695#M133861 KyaJae 2018-06-06T01:15:41Z https://community.spotify.com/t5/Android/App-not-showing-premium-features/m-p/4503211#M134002 <P><SPAN style="font-weight: 400;">Hey <a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/21400018">@KyaJae</a></SPAN><SPAN style="font-weight: 400;">, welcome to the Community!</SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-weight: 400;">In this case, we suggest you follow all of the steps listed in </SPAN><A href="https://support.spotify.com/account_payment_help/payment_help/i-pay-for-premium-why-am-i-on-free/" target="_blank"><SPAN style="font-weight: 400;">this</SPAN></A><SPAN style="font-weight: 400;"> article.&nbsp;</SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-weight: 400;">Let us know if that helps.</SPAN></P> Fri, 08 Jun 2018 20:52:02 GMT https://community.spotify.com/t5/Android/App-not-showing-premium-features/m-p/4503211#M134002 SergioDavid 2018-06-08T20:52:02Z