topic Re: Spotify doesn't launch anymore in Android

Spotify doesn't launch anymore

1s-vlw_je9aiw — Wed, 06 Jun 2018 15:09:22 GMT

Plan

Premium

Country

France

Device

Honor 8

My Question or Issue

When I launch Spotify, the screen gets black and the app shut down itself shortly after. After I uninstall and install the app, spotify work but just for one day. When i wake up the next day, i have the same problem. I have uninstall spotify 3 times during 3 different days, the same problem occurs every morning.

Re: Spotify doesn't launch anymore

hughbetcha86 — Wed, 06 Jun 2018 15:52:37 GMT

It sounds like a problem with your device. Have you checked to see if the OS needs to be updated? Other option is to do a reset on the device to see if that fixes the problem.

Re: Spotify doesn't launch anymore

1s-vlw_je9aiw — Wed, 06 Jun 2018 16:34:35 GMT

My OS is updated. Isn't there an other way than reset my phone?

Re: Spotify doesn't launch anymore

hughbetcha86 — Wed, 06 Jun 2018 16:53:04 GMT

Try deleting hte app and doing a restart on the phone. then redownload and do another restart. That should help! lemme know

Re: Spotify doesn't launch anymore

1s-vlw_je9aiw — Thu, 07 Jun 2018 15:32:12 GMT

It works for almost one day for the moment we will see. Thank you for the help !

Re: Spotify doesn't launch anymore

1s-vlw_je9aiw — Fri, 08 Jun 2018 17:19:55 GMT

Spotify just made an update to the app, the problem is solved 🙂

Re: Spotify doesn't launch anymore

NxNOS — Fri, 08 Jun 2018 19:56:55 GMT

it's not, so unstable these days and getting worst every update. Im going to unsubscribe I just want to play music with my **bleep** phone, I dunno how hard can that be.

Re: Spotify doesn't launch anymore

1s-vlw_je9aiw — Fri, 08 Jun 2018 20:10:56 GMT

Idk for me i had this morning the same problem, i've made the update and it work without i needed to uninstall the app