App shuts down all the time

mhkgqk_-qn0pf — Wed, 06 Jun 2018 20:11:23 GMT

one of the below information is required. However, the more you provide the easier it will be for us to try and help.

Plan

Premium

Country

Czech republic

Device

Huawei p9 lite

Operating System

Android

My Question or Issue

Hey guys, last few days Spotify completely shuts down on Its own, i havent changed anything in settings, it started out of nowhere. Usually IT happens when I open anything else, Messenger, instagram or even a picture gallery. In three seconds the app completely shuts down. Sometimes it happens even without opening a second app. I tried to uninstall it but nothing changed. Any ideas? Thanks

Re: App shuts down all the time

SergioDavid — Fri, 08 Jun 2018 20:47:41 GMT

Hey @mhkgqk_-qn0pf, welcome to the Community!

When you reinstalled, did you follow the exact steps listed here? Also, did you recently make any changes to your OS that could be affecting the stability of your device?

Have you noticed this happen with other apps or just Spotify?

Let us know.

topic Re: App shuts down all the time in Android

App shuts down all the time

Re: App shuts down all the time