topic Re: [Free] Shuffle problems in Android

[Free] Shuffle problems

FloDuc — Wed, 06 Jun 2018 09:10:51 GMT

Plan

Free

Country

France, Belgium and Luxembourg

Device

Huawei P8 lite

Operating System

Emui 4.0.3

Since I am using the free version of Spotify, I should now be able to stream playlists on shuffle only (except a handful of selected Spotify playlists) with the new version. However, whenever I click the "shuffle play" button, now the only choice for free users, the playlists start playing from the top down and not on shuffle.

Re: [Free] Shuffle problems

SergioDavid — Fri, 08 Jun 2018 20:50:29 GMT

Hey @FloDuc, welcome to the Community!

That's odd. Does the issue persist if you log out and log back into your account? If not, you can try a reinstall following the steps listed here.

Let us know how it goes.

Re: [Free] Shuffle problems

FloDuc — Thu, 14 Jun 2018 09:37:33 GMT

Looks like it didn't work. However, I noticed that this is occuring only with one playlist. The other I play on shuffle work properly but this one https://open.spotify.com/user/1123873819/playlist/5HqKvRikCRjEIykuJhaaXW plays OK on my computer but from top to bottom on my Huawei P8 Lite. Very strange.