topic Spotify app stops working after adding local files in Android

Spotify app stops working after adding local files

1hh-qzg_1uz3y — Sun, 10 Jun 2018 16:27:27 GMT

Plan

Premium

Country

Device

Galaxy S7 Edge

Operating System

Android 7.0

My Question or Issue

App continues to crash after adding local files to my Playlist. However, the second I remove the files, the app starts working again. So I am assuming this has to do with the local files. It seems that lots of other people are having this issue as well. Has anyone found a solution?

Re: Spotify app stops working after adding local files

SergioDavid — Thu, 14 Jun 2018 17:49:04 GMT

Hey @1hh-qzg_1uz3y, welcome to the Community!

What Spotify version are you using? Have you noticed this happen on other devices? Also, when did this start happening?

Try reinstalling following the steps listed here to see if it makes a difference.

Let us know how it goes.

Re: Spotify app stops working after adding local files

1hh-qzg_1uz3y — Mon, 18 Jun 2018 03:43:49 GMT

After the most recent Spotify update, it is working perfectly. Good work finding the bug Team Spotify!

Re: Spotify app stops working after adding local files

Alfredo — Sat, 23 Jun 2018 00:23:29 GMT

Hey @1hh-qzg_1uz3y.

We're glad to hear everything is up and running now.

Feel free to open a new thread if your Spotify starts misbehaving again.

All the best!