topic Re: Android App wont load in Android

Android App wont load

Jayper — Sat, 23 Jun 2018 16:30:05 GMT

Plan

Premium

Country

Philippines

Device

Xiaomi Mi A1

Operating System

Android Oreo

My Question or Issue

Any fix for blank screen?

Re: Android App wont load

Loxer — Sat, 23 Jun 2018 19:06:40 GMT

Hey @Jayper, thanks for reaching out.

I found these threads for you: 1 & 2.

After you read them you can use the guide below to help you sort this issue out.
I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstallation of the appreinstall. Just follow the steps here.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what we can suggest!