Visual and playability bugs

Atbin — Tue, 26 Jun 2018 22:12:43 GMT

Plan

Premium

Country

Australia

Device

Samsung Galaxy note 8

Operating System

Android 8

My Question or Issue

Hi, recently - since last month- the player suffers several issues such as screen overlapping while moving to an artist page or playlist.

Moreover sometimes a song doesn't play despite touching it several time, then when restart the player, it works again.

Also, recently-play section in playlist(local library) loads very slowly and takes almost a minute to load (circling).

Re: Visual and playability bugs

SergioDavid — Thu, 28 Jun 2018 16:30:02 GMT

Hey @Atbin, welcome to the Community!

Sorry to hear about the issues you've been having with the app. What Spotify version are you running?

Also, if you haven't already done so, give a clean reinstall a try to see if it fixes the issues you've been having.

About the slow loading, does this happen across multiple networks?

We'll see what we can suggest.