topic Why do I have to keep logging in in Android

Why do I have to keep logging in

bobj76713 — Fri, 29 Jun 2018 15:17:48 GMT

Every time I try running Spotify on my Galaxy 9 it requires me to login to the Amazon App Store. Why can't it remember me, this is getting irritating. There is no check mark to set "remember me" anywhere on the Spotify app or AppStore app.

Please help. Thanks

Plan

Premium

Country

USA

Device

Samsung Galaxy 9

Operating System

Android

Re: Why do I have to keep logging in

Loxer — Fri, 29 Jun 2018 15:59:03 GMT

Hey, thanks for reaching out.

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstallation of the app. Just follow the steps here.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what we can suggest!