topic Spotify stops playing and responding randomly in Android

Spotify stops playing and responding randomly

user-removed — Mon, 02 Jul 2018 05:00:40 GMT

Premium

Australia

Device

Older Xperia

Android Oreo

Spotify on my android has been abruptly stopping the last few days: the display will be off and spotify playing through my headphones, but then it will just stop and not respond to commands unless I unlock my phone and go into the app to press play again. Also the spotify widget is missing from my lock screen. Please help!

Re: Spotify stops playing and responding randomly

Loxer — Mon, 02 Jul 2018 06:33:24 GMT

Hey, thanks for reaching out.

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstallation of the app. Just follow the steps here.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what we can suggest!

Re: Spotify stops playing and responding randomly

user-removed — Mon, 02 Jul 2018 10:39:01 GMT

Will try thanks!