Sub standard connection

deaconblues — Sun, 08 Jul 2018 00:58:22 GMT

Since middle/late May: "no internet connection, please try again later" 2-3 times on a daily basis. This with a close to flawless mobil internet connection. It never occurs when using my Google service Music Premium or any other services for that matter.
Your service used to be "most bang for the bucks" despite the shitty UI, but with no reliable output at your end, it's worthless.

I'll put my account on hold until you state that you are on the level again.

Staffan Carlberg

[Sony Xperia XZ Premium, Andriod 8.0 ver 47.1.A.12.205]

Re: Sub standard connection

SergioDavid — Thu, 12 Jul 2018 21:46:27 GMT

Hey @deaconblues, welcome to the Community!

Sorry to hear you've been having trouble with the app. What Spotify version are you using? Did the issue start after an app update?

Does the issue happen on different networks? Also, if you haven't already done so, give a clean reinstall a try to see if it helps.

Let us know how it goes.

topic Sub standard connection in Android

Sub standard connection

Re: Sub standard connection