topic Re: Android app is unresponsive in Android

Android app is unresponsive

martinmcnulty — Mon, 09 Jul 2018 11:50:09 GMT

None of the functions are working. I get a black screen and can't seem to navigate beyond the first track I select. Everything after that is unresponsive

pixel2 on latest version

Re: Android app is unresponsive

Nico — Mon, 09 Jul 2018 12:37:35 GMT

Hey @martinmcnulty! Welcome to the Spotify Community. ^^

That's odd.

Have you tried reinstalling your app? If not here's a step by step tutorial.

Let me know if that helps, thanks! ^^

Peace

Re: Android app is unresponsive

martinmcnulty — Mon, 09 Jul 2018 13:13:49 GMT

Yep - that's what I did and it all seems fine.

That said, it's hardly an ideal solution as you need to then run all
offline material agin which is less than trivial. I think the default of
asking folk to reinstall spotify isn't really acceptable. Users shouldn't
have to go through such a cumbersome workaround.