topic Re: Spotify using acceleration sensor in Android

Spotify using acceleration sensor

AeroZ — Tue, 10 Jul 2018 05:03:05 GMT

Hi!

My question is why is Spotify using acceleration sensor if it doesn't have the "Running" feature anymore?

Spotify version: 8.4.62.472

Thanks!

Re: Spotify using acceleration sensor

SergioDavid — Thu, 12 Jul 2018 16:56:16 GMT

Hey @AeroZ, welcome to the Community!

That's odd. Can you let us know what device and operating system you're using? Also, did you notice this only with that version of Spotify, or with previous versions as well?

If you haven't already tried, give a clean reinstall a try to see if it helps.

Let us know how it goes.

Re: Spotify using acceleration sensor

AeroZ — Sat, 14 Jul 2018 14:35:12 GMT

Double post

Re: Spotify using acceleration sensor

AeroZ — Mon, 03 Sep 2018 15:06:18 GMT

I tried older Spotify versions dating back to March but the problem remains.

Using OnePlus 5T, Oreo 8.1

Re: Spotify using acceleration sensor

Chris — Mon, 16 Jul 2018 14:03:27 GMT

Sorry for the delay, @AeroZ!

We're just looking into this with the right team. We should have an update for you soon. Stay tuned 🙂

Re: Spotify using acceleration sensor

AeroZ — Mon, 16 Jul 2018 14:25:21 GMT

Thanks!

Re: Spotify using acceleration sensor

AeroZ — Wed, 25 Jul 2018 10:55:59 GMT

@Chris wrote:
Sorry for the delay, @AeroZ!

We're just looking into this with the right team. We should have an update for you soon. Stay tuned 🙂

Hi. Any update on this? The issue is still not resolved even in the lastest beta builds.

Re: Spotify using acceleration sensor

AeroZ — Thu, 16 Aug 2018 05:31:39 GMT

@Chris wrote:
Sorry for the delay, @AeroZ!

We're just looking into this with the right team. We should have an update for you soon. Stay tuned 🙂

I'm still waiting for you to "have an update for me soon". The issue is still not fixed .

Re: Spotify using acceleration sensor

Daisy — Thu, 06 Sep 2018 06:11:07 GMT

Hey @AeroZ.

Thanks for bearing with us. We spoke to the tech team and can confirm everything is working as expected. Although we retired the Running feature, the accelerometer is still used for other parts of the app. We hope this clears things up!