topic Re: Is the spotify community run by bots? in Android

Is the spotify community run by bots?

lumster49 — Thu, 19 Jul 2018 17:16:15 GMT

it feels like whenever some people here ask a simple question about the spotify app like a bug or how to do this. Whether you talk postively or negatively, most of the time it gets a bot reply. And most of the time its not proper answers

Re: Is the spotify community run by bots?

Loxer — Thu, 19 Jul 2018 17:39:18 GMT

Hey @lumster49,

Thanks for taking time to write this.

Spotify Community isn't run by bots 🙂

I try my best to troubleshoot the issues users are having and always try to recreate the users issue. Beside that I make sure the right folks at Spotify know about the users issues 😉

I'd be happy if you would share your thoughts on how I can improve my service to other users!

Just send me a DM if you still don't believe that we aren't bots 😂

You can find some more info right here 😉

All the best!

Re: Is the spotify community run by bots?

ImpTheLynx — Thu, 19 Jul 2018 17:26:42 GMT

Same. You'd think they would care that thier users are having issues/questions...