topic Re: Discover Weekly Issue in Android

Discover Weekly Issue

PrincessNala93 — Mon, 16 Jul 2018 13:41:36 GMT

Plan

Premium

Country

Ireland

Device

SamsungS7 Edge

Operating System

Android 8.0.0

My Question or Issue

My Discover Weekly has not updated today. Hoping that there is a way to resolve. I have already unfollowed and re-followed, as well as logged in and out.

Re: Discover Weekly Issue

SergioDavid — Fri, 20 Jul 2018 15:06:17 GMT

Hey @PrincessNala93, welcome to the Community!

Sorry to hear you're having trouble with your Discover Weekly playlist updating. No need to worry though, we can definitely help 🙂

Do you see the playlist updated if you log into a different device? How often have you been streaming in the past week? If you weren't streaming too often, or you were streaming with Private Session, the playlist might not update this week.

You can also try waiting a few hours to see if it's just a bit behind on updating.

Be sure to keep us posted on this 🙂

Re: Discover Weekly Issue

midnight_8 — Fri, 20 Jul 2018 15:36:33 GMT

Hey!

I had this problem before, try deleting your cache (do not worry your download will not be affected).

How to clear your cache:

Open Spotify application, tap <<your library>> and then settings, scroll down and you will see clear cache, try tapping this. As I said this will only delete the music that you listen without downloading it.

Please let me know if this will resolve your problem.

Re: Discover Weekly Issue

PrincessNala93 — Mon, 23 Jul 2018 21:24:41 GMT

Great news, it updated on Tuesday and I didn't get a chance to get back to
you. By the way, thanks for the months of faultless service! Best music
platform I've been on, if this is the worst hiccup I'll never leave!