topic Re: Device needs updating in Android

Device needs updating

Wardrivingpimp — Fri, 04 May 2018 22:35:17 GMT

Recently started receiving these messages saying I have to update my device. I am running Android 7.0 on a stock galaxy note 5. There is currently no upgrade and message says greater than 4.1. Duh! Anyone getting this Screenshot attached

Re: Device needs updating

afuera7 — Tue, 15 May 2018 13:01:27 GMT

Same here. I'm on Android 8.0 on Galaxy s8+ (att)

Re: Device needs updating

Greybird — Tue, 15 May 2018 19:11:53 GMT

Galaxy S7, Android 7.0. I'm getting the same notification.

Re: Device needs updating

9-t34j65_hu6 — Thu, 07 Jun 2018 11:03:04 GMT

Same here, Huawei P Smart

Re: Device needs updating

Joaquin1894 — Wed, 13 Jun 2018 15:32:25 GMT

Same here ✌ is anoying... What is good about it is that we can close the notification

Re: Device needs updating

Pawnmag — Sat, 16 Jun 2018 14:24:37 GMT

Same on a Lenovo Tab3. The more I find out about Spotify the more I think they lack quality .the app uses over 1GB of data in a week even though I only stream & never download. Now this, bit poor. Maybe time to try another service.

Re: Device needs updating

mrcbaxter — Mon, 18 Jun 2018 16:33:38 GMT

This is an issue on LG V30+. Bummed.

Re: Device needs updating

roslagsfredrik — Wed, 20 Jun 2018 21:34:27 GMT

Sony Xperia xz1 as well .

Re: Device needs updating

vinnn — Fri, 22 Jun 2018 08:23:31 GMT

Yep have this on my Samsung S9 (Android 😎 and on my Huawei Mediatab T3 10 (Android 7 I think). It's intermittent but clearly incorrect.

Tried deleting all app data on the S9 but no difference.

Re: Device needs updating

Joe — Fri, 22 Jun 2018 17:03:30 GMT

This looks like a recently introduced bug affecting a small number of android platforms. I can imagine that having to dismiss this notification every time you launch the app is a PITA. I recommend everyone contacts Spotify direct, linking them to this thread. Contact information is on their About page.

Re: Device needs updating

user-removed — Mon, 25 Jun 2018 02:46:58 GMT

Same here. Note 8. I can't update any further. It's updated as much as it will update. Lol.

Re: Device needs updating

victor_abra — Tue, 26 Jun 2018 15:58:54 GMT

Same for me. I'm running Android 8.0.0 on a Galaxy A3.

Re: Device needs updating

Wardrivingpimp — Tue, 26 Jun 2018 19:39:42 GMT

I am now wondering if this is as a result of logging in on an old device at some point. I am going to remove all devices from my settings (some entries went back to 2017) and see if that makes any difference.

Re: Device needs updating

Pawnmag — Tue, 26 Jun 2018 21:32:07 GMT

Sounds plausible. Let us know what happens.

Re: Device needs updating

Pawnmag — Tue, 26 Jun 2018 21:58:47 GMT

Reported on line to Spotify. They reset my connections and got me to reinstall app. I did use an old tablet for spotify years ago so maybe that was "ghosting" in the background. Will see if it comes back but all good for now.

Re: Device needs updating

Pawnmag — Tue, 26 Jun 2018 22:00:50 GMT

You may be right. Went online with Spotify and they reset my connections, message gone (for now?)

Re: Device needs updating

Greybird — Wed, 27 Jun 2018 01:46:46 GMT

Unfortunately, if that's the issue, it's not going to be helpful. I sign in with multiple old devices - I use them as home stereo systems. One in the kids room, one in my painting area.

Re: Device needs updating

Pawnmag — Sat, 30 Jun 2018 06:42:22 GMT

Message is back!

Re: Device needs updating

Shaggy_One — Fri, 20 Jul 2018 21:30:08 GMT

For those of you still having this problem I have found a possible solution. Going into the Apps manager and enabling the apps "phone" and "storage" permissions (these may not be named the same on your device) manually seems to have at least disabled the message for me. Tried killing the app through app manager as well as restarting the phone and there is no red banner when starting it up again.

Re: Device needs updating

Wardrivingpimp — Sat, 21 Jul 2018 05:49:47 GMT

Still happenin for me on and off Will give this a go Cheers