Various issues with Spotify app on Galaxy S7 running Android Oreo (8.0)

ParaDoX94 — Fri, 20 Jul 2018 22:12:07 GMT

Plan

Premium

Country

Finland

Device

Samsung Galaxy S7

Operating System

Android Oreo (8.0) (Samsung official Nordic ROM, no root or customs)

Spotify version

8.4.63.584 armV7

My Question or Issue

The Spotify app has been behaving badly for some time now, having issues such as:

1. Overlapping playlist with the main view where the main view stays scrollable (image attached).

2. Ignoring the new music player widget in the lock screen, shows an old song and doesn't change.

3. Sometimes unexpectedly stopping playback at some point, usually after few tracks have played. Usually this is related to the point 2, when I see it ignoring the widget it'll usually do this as well.

4. Sometimes playback doesn't stop when you pull out the earbud plug, it will continue to play through the speaker. I remember this at least once being related to section 2 as well.

Reinstalling, clearing the app cache, factory resetting the device resolve them for a short amount of time, until it starts behaving badly again. Sometimes they all come at the same time, sometimes not.

I recall these issues stated after the Oreo update.

Re: Various issues with Spotify app on Galaxy S7 running Android Oreo (8.0)

JulianA_Bogota — Wed, 01 Aug 2018 01:23:43 GMT

Hey @ParaDoX94, thanks for writing!

Just to confirm, do you have an SD card inside your S7? If so, could you remove it, restart your phone, reinstall the app with these steps, and check if the app behaves any differently? If nothing changes, we'd suggest trying with a different SD card.

In case none of this works, you can remove your offline devices from here and reinstall the app one more time. Keep in mind that you'll need to resync all your downloaded songs after that. Everything should get back to normal.

We hope this helps. Have an amazing day 🙂

topic Various issues with Spotify app on Galaxy S7 running Android Oreo (8.0) in Android

Various issues with Spotify app on Galaxy S7 running Android Oreo (8.0)

Re: Various issues with Spotify app on Galaxy S7 running Android Oreo (8.0)