https://community.spotify.com/t5/Android/Unexistent-songs/m-p/4531555#M136254 <P><STRONG>Plan</STRONG></P><P>Premium</P><P><STRONG>Country</STRONG></P><P>&nbsp;Colombia</P><P><STRONG>Device</STRONG></P><P>(Motorola moto g5)</P><P><STRONG>Operating System</STRONG></P><P>(Android 7.0)</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P>&nbsp;My downloaded songs are like ghosts in my phone and i have to delete the app and download them again lile every 2-5 days. They dont appear in the app but keep using space in my phone so they're like ghosts, i have to delete the app and then go to explore files because when i delete Spotify the songs dont leave the phone with the app, so i have to delete them separetley, its weird. Then i download the app and the hundreds of songs again to come up with the same problem the next day <span class="lia-unicode-emoji" title=":confused_face:">😕</span> Im tired of having to do this all the time. Im paying a service that doesn't work how it should be, please fix it!&nbsp;</P> Sat, 21 Jul 2018 01:47:54 GMT Diego54 2018-07-21T01:47:54Z https://community.spotify.com/t5/Android/Unexistent-songs/m-p/4531555#M136254 <P><STRONG>Plan</STRONG></P><P>Premium</P><P><STRONG>Country</STRONG></P><P>&nbsp;Colombia</P><P><STRONG>Device</STRONG></P><P>(Motorola moto g5)</P><P><STRONG>Operating System</STRONG></P><P>(Android 7.0)</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P>&nbsp;My downloaded songs are like ghosts in my phone and i have to delete the app and download them again lile every 2-5 days. They dont appear in the app but keep using space in my phone so they're like ghosts, i have to delete the app and then go to explore files because when i delete Spotify the songs dont leave the phone with the app, so i have to delete them separetley, its weird. Then i download the app and the hundreds of songs again to come up with the same problem the next day <span class="lia-unicode-emoji" title=":confused_face:">😕</span> Im tired of having to do this all the time. Im paying a service that doesn't work how it should be, please fix it!&nbsp;</P> Sat, 21 Jul 2018 01:47:54 GMT https://community.spotify.com/t5/Android/Unexistent-songs/m-p/4531555#M136254 Diego54 2018-07-21T01:47:54Z https://community.spotify.com/t5/Android/Unexistent-songs/m-p/4533287#M136410 <P>Hey<SPAN>&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/12526903">@Diego54</a></SPAN>, welcome to the Community!</P> <P>&nbsp;</P> <P>Sorry to hear you're having trouble with this. We'll definitely be able to help out though.</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>In this case, we suggest you&nbsp;check out the info listed in<SPAN>&nbsp;</SPAN><A href="https://support.spotify.com/using_spotify/troubleshooting/listen-offline-troubleshooting/" target="_self" rel="nofollow noopener noreferrer">this</A>&nbsp;article under the "Downloads unexpectedly removed" tab.</P> <P>&nbsp;</P> <P>Hope that helps <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Mon, 23 Jul 2018 17:01:57 GMT https://community.spotify.com/t5/Android/Unexistent-songs/m-p/4533287#M136410 SergioDavid 2018-07-23T17:01:57Z