topic Re: [Android] Download via mobile provider default on after update in Android

[Android] Download via mobile provider default on after update

Revdbrink — Fri, 13 Jul 2018 15:54:18 GMT

After the Android app update to version 8.4.62.490 arm the option to disable download data over mobile provider is now switched to on. In 15 minutes all my mobile data is gone!

Plan

Premium

Country

The Netherlands

Device

Samsung Galaxy 7, Android 8

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Re: [Android] Download via mobile provider default on after update

SergioDavid — Sun, 15 Jul 2018 16:27:42 GMT

Hey @Revdbrink, welcome to the Community!

Sorry to hear about the issue you're having with this setting. Try disabling it to see if it ever happens again.

If it does, try a clean reinstall to see if it helps.

Let us know how it goes.

Re: [Android] Download via mobile provider default on after update

Revdbrink — Sat, 21 Jul 2018 08:10:55 GMT

I could disable it manually and than It works again but I don't want to check this setting after every update.

Re: [Android] Download via mobile provider default on after update

Alfredo — Sun, 22 Jul 2018 01:01:34 GMT

Hey @Revdbrink.

We're glad to hear this is fixed now.

Don't worry, we'll pass your feedback on to the right team about this.

If anything else comes up, feel free to open a new thread.

All the best.