topic Re: Last client update was november 2011 in Android

Last client update was november 2011

Calibrae — Mon, 05 Mar 2012 14:39:59 GMT

Hello,

I've asked around (facebook, twitter) and nobody answered me. The Android client is a real piece of **bleep**.

It's hellishly slow. When someone sends an album or a playlist to my inbox, I can"t access it from my phone (single tracks only). The RAM usage is just ludicrous, so as soon as I open any other app, without playing music, Spotify closes, and since it takes 4 mn to boot and be usable, it's a real pain.

Seriously people, I know iPhones are the main trend, but android users are numerous enough to spend a few thousand bucks on a client update, dontcha think?

I give you 20€ every month (two accounts, one for me, one for my wife) and I expect a certain quality of service. Every day I pester against your android client, and I seriously think about closing both of my accounts.

At the very least, please give me an estimated time of update.

Re: Last client update was november 2011

Calibrae — Tue, 06 Mar 2012 12:06:07 GMT

24h later, no replies. This forum is read by spotify people, isn't it?

Re: Last client update was november 2011

Darkstack — Tue, 06 Mar 2012 12:14:14 GMT

I feel the same as Calibrae, but for me, i have already downgraded my subscription from premium to unlimited , and removed the app from my phone.

Re: Last client update was november 2011

Kei — Tue, 06 Mar 2012 12:17:27 GMT

I can no longer use spotify on my phone (HTC desire HD). Too slow, too unstable, totally useless !
Update the client or create an offer for streaming in high quality without this **bleep** for android !

Re: Last client update was november 2011

flapyphi — Tue, 06 Mar 2012 12:22:55 GMT

Hell yes !! i completely agree with my friend !!! but the question is : Will Spotify do something about that request before 2013 ?

Re: Last client update was november 2011

badger — Tue, 06 Mar 2012 12:57:05 GMT

It seems like Spotify prefers iOS users, their app now delivers 320 kbps, nothing for Android. It's a pity.

Re: Last client update was november 2011

Calibrae — Wed, 07 Mar 2012 10:43:36 GMT

48h, and still nothing from spotify.

Re: Last client update was november 2011

badger — Wed, 07 Mar 2012 10:47:27 GMT

I had a reply from the spotify support yesterday :

We don't forget our Android-using Spotifyers... I recommend you keep an eye on our blog, this is where we'll keep you updated: http://www.spotify.com/blog/

Re: Last client update was november 2011

jochristian — Wed, 07 Mar 2012 10:57:11 GMT

I will stop my premium subscription myself now.

The Android client is totally useless on my Asus Transformer and to **bleep** slow on my Galaxy Nexus.

Re: Last client update was november 2011

Calibrae — Wed, 07 Mar 2012 12:08:35 GMT

Yeah, of course I will monitor every day a blog with random articles I don't give a effing shaïte about.

I fail to see why Objective-C development should go faster than Android's. Really.

Re: Last client update was november 2011

Calibrae — Wed, 07 Mar 2012 12:12:02 GMT

Hey, do you hear? I think grooveshark is calling my wallet...

Re: Last client update was november 2011

jochristian — Wed, 07 Mar 2012 12:24:53 GMT

Trying Grooveshark myself! Looks great so far 🙂

Re: Last client update was november 2011

Kiiv — Wed, 07 Mar 2012 13:18:25 GMT

I'm in the same mood... No big update for a long time, nothing about compatibility with ICS or tablets... I have many force close and bugs since I have many playlists. Just have to look the comments on the application to know that I'n not the only one. Thinking seriously to switch from Spotify to Deezer...

Re: Last client update was november 2011

Calibrae — Wed, 07 Mar 2012 13:30:05 GMT

The worst thing about it is spotify support's answer: "check our blog regularly"... What a scam.

Anyone knows if spotify employees actually read this forum?

Re: Last client update was november 2011

mattconsolazio — Wed, 07 Mar 2012 17:03:17 GMT

okay, I think the client works okay. But it could be so much better. The app should be exactly like the computer version. You should be able to see Similar Artists, and Radio, and it needs to be organized so much better.

Re: Last client update was november 2011

David — Fri, 23 Mar 2012 18:31:52 GMT

Calibrae wrote:
Anyone knows if spotify employees actually read this forum?

Yes, we do. Hello.

Sorry to hear that some of you are running into some issues with the Android version of Spotify. There are a couple of things you might want to try.

* Log out of Spotify, and then change your password. Bizarrely, this might be able to save some issues. Log back in and try again.

* A clean installation of the Android application, but install it again from a different location. If you installed previously from the Android Marketplace, try installing from m.spotify.com - or visa versa.

Re: Last client update was november 2011

eatonjb — Wed, 07 Mar 2012 18:04:20 GMT

This is what we get all of time.

In otherwords, clear out your phone, do this , do that, because its your fault as the user to fix the problems that Spotify has with their apps..

So, how do I fix the fact that I can't get 320k streaming on my android phone, I clearded the cache, did this, and did that, nope, still no 320k.

you see what I did there. how about an update? Rdio gave an update, yes there were a few problems with it, but a few little revisions later, I love it!

Re: Last client update was november 2011

SteveBrammer — Wed, 07 Mar 2012 18:53:00 GMT

@David wrote:
If you installed previously from the Android Marketplace, try installing from m.spotify.com - or visa versa.

Why? If they're both the same version then how will this help anything?

Sometimes I think that Spotify Support Reps. must have been to the "IT Crowd" school of customer support -

"Have you tried turning it off and on again?"

Re: Last client update was november 2011

David — Thu, 08 Mar 2012 08:33:29 GMT

@SteveBrammer wrote:

Why? If they're both the same version then how will this help anything?

Sometimes I think that Spotify Support Reps. must have been to the "IT Crowd" school of customer support -

"Have you tried turning it off and on again?"

I have seen this troubleshooting tip work in the past - so I tend to rely on tried and tested first, before diving into the unknown.

Personally, I was more of a Darkplace fan.

eatonjb - The Android application does not have 320kbps streaming / syncing at the moment.

Re: Last client update was november 2011

SteveBrammer — Thu, 08 Mar 2012 08:41:52 GMT

David, if you can't explain how or why it works then I don't think you should be proposing it as a solution. It just makes it look like you are stalling for time because you actually have no idea what the real problem is.

The IT and the technology industry is built around science and logic, not blind faith.