topic Re: Various issues with Spotify app on Galaxy S7 running Android Oreo (8.0) in Android

Various issues with Spotify app on Galaxy S7 running Android Oreo (8.0)

ParaDoX94 — Fri, 20 Jul 2018 22:04:06 GMT

Plan

Premium

Country

Finland

Device

Samsung Galaxy S7

Operating System

Android Oreo (8.0) (Samsung official Nordic ROM, no root or customs)

Spotify version

8.4.63.584 armV7

My Question or Issue

The Spotify app has been behaving badly for some time now, having issues such as:

1. Overlapping playlist with the main view where the main view stays scrollable (image attached).

2. Ignoring the new music player widget in the lock screen, shows an old song and doesn't change.

3. Sometimes unexpectedly stopping playback at some point, usually after few tracks have played. Usually this is related to the point 2, when I see it ignoring the widget it'll usually do this as well.

4. Sometimes playback doesn't stop when you pull out the earbud plug, it will continue to play through the speaker. I remember this at least once being related to section 2 as well.

Reinstalling, clearing the app cache, factory resetting the device resolve them for a short amount of time, until it starts behaving badly again. Sometimes they all come at the same time, sometimes not.

I recall these issues stated after the Oreo update.

Re: Various issues with Spotify app on Galaxy S7 running Android Oreo (8.0)

Alfredo — Mon, 23 Jul 2018 01:32:09 GMT

Hey @ParaDoX94.

Sorry to hear you've been having all these inconveniences with the app.

Do you have a different device with similar specs you could try using to see if it behaves the same?

Also, have you tried using a different Spotify account on your phone? You could use a friend's account to test it out.

Keep us posted.

Re: Various issues with Spotify app on Galaxy S7 running Android Oreo (8.0)

ParaDoX94 — Wed, 25 Jul 2018 13:57:39 GMT

I haven't seen these issues after uninstalling and reinstalling the app once again, might be due to an update or something that came before it. I'll post into this thread if I start seeing them again.

Re: Various issues with Spotify app on Galaxy S7 running Android Oreo (8.0)

Alfredo — Fri, 27 Jul 2018 01:32:01 GMT

Alright!

We're glad to hear the issue is gone after reinstalling. If it misbehaves again, just post it here. I'll keep an eye out for any updates.

All the best.