topic Re: Music pausing while in other apps in Android

Music pausing while in other apps

Cubeholic — Fri, 27 Jul 2018 04:29:04 GMT

Spotify seemingly pauses music that is playing in the background while I'm in any other app. To fix this I open the apps in split screen view if it's supported, if not then it pauses and I have to switch back to the spotify app and it starts playing again.

Plan

Free/Premium

Country

U.S.A.

Device

Samsung Galaxy s6

Operating System

Android 6.0.1 Marshmallow

My Question or Issue

Re: Music pausing while in other apps

Billy-J — Fri, 27 Jul 2018 06:22:50 GMT

Hello, @Cubeholic!

Here is what to try to find a solution to your issue:

Try a soft reset. Press and hold the Home and Lock buttons for 10 seconds until the device reboots.
If that doesn’t help, try a clean reinstall. Be sure to locate and remove any Spotify folders or cached data from your device before reinstalling again.

Let me know that goes 🙂 Have a good day!