topic Re: Music stops playing randomly in Android

Music stops playing randomly

Katie071098 — Fri, 27 Jul 2018 12:15:08 GMT

Plan

Premium

Country

Belgium

Device

Samsung Galaxy a5 2017

My Question or Issue

Recently I've been having the problem that after listening a few songs, the music stops playing completely in the middle of a song. I have to open Spotify to press at again and it happens again after a few songs. It's very annoying, what can be the problem here?

Thanks in advance for any advice or tips!!

Katie.

Re: Music stops playing randomly

Noah — Fri, 27 Jul 2018 21:21:20 GMT

Hey @Katie071098,

Welcome to the community!

First up, let's try a quick clean reinstall of the app by following these steps.

If you're still having trouble, could you let me know the exact version of your Spotify app and the exact version of the operating system you're running? Also, do you experience this issue on any other devices?

Let me know how it goes. Happy listening 🙂