topic Re: All songs deleted in Android

All songs deleted

Matthisss — Sat, 28 Jul 2018 22:04:41 GMT

Since I got spotify I got the download button activated at my "Songs".

So if I want a new song to be downloaded I just put into "my songs" so that it downloads automatically. (Because the download button under "songs" is activated) . When I put a new song in now spotify deactivates this setting and delete everyone if my already downloaded songs.

Thanks for the help already

Re: All songs deleted

Billy-J — Sun, 29 Jul 2018 00:39:42 GMT

Hey @Matthisss 🙂

Please go ahead and follow these steps:

Do a soft reset (Power off, then power the device back on)
If that doesn’t help, sign out, then sign back into the Spotify app.

Let me know how this goes 🙂

Re: All songs deleted

Matthisss — Sun, 29 Jul 2018 06:04:31 GMT

Well,
I now did what u said but my songs are still deleted. I switched the button back to on now and I will see how my account reacts the next time when I add a new song. Thanks tho

Re: All songs deleted

Billy-J — Sun, 29 Jul 2018 06:11:28 GMT

@Matthisss,

Okay, let me know if any more issues occurs going further:)

Have a good day!

Re: All songs deleted

Matthisss — Sun, 29 Jul 2018 12:17:34 GMT

Thanks for your quick help I will let you know asap

Re: All songs deleted

Billy-J — Sun, 29 Jul 2018 12:42:47 GMT

@Matthisss,

Sure thing! Hope everything works out well 🙂