Issue with downloaded Local Files

santikun — Tue, 31 Jul 2018 21:54:38 GMT

Plan

Premium

Country

Argentina

Device

Samsung Galaxy J1

Operating System

Android 4.4.4 (KitKat)

My Question or Issue

I downloaded a playlist using some Local Files from my computer to my phone. They took a really long time before the download started, but that's not really the issue.

The songs play ok, but every time I try to drag it further or back, the app will freeze and then crash. After that, every time I open the app it will crash. This will only stop happening if I delete the folder com.spotify.music/files/spotifycache/Users/(my user)-user/LocalSync.

How can I fix this? It's a really annoying issue.

Re: Issue with downloaded Local Files

SergioDavid — Thu, 02 Aug 2018 19:24:43 GMT

Hey @santikun, welcome to the Community!

Sorry to hear you're having trouble with this. No worries though, we'll definitely be able to help.

Just to be sure, this happens when you try to slide the progress bar back a bit, right? Does logging out and back in after syncing your local files help?

If not, try a clean reinstall to see if it helps.

Let us know how it goes.

topic Issue with downloaded Local Files in Android

Issue with downloaded Local Files

Re: Issue with downloaded Local Files