topic Re: Search not working in Android

Search not working

argah — Tue, 24 Jul 2018 10:50:56 GMT

While trying search app nags that I'm offline even not. I can stream from start screen but every time I try search nothing happens. See attached pic.

Plan

Premium

Country

Fin

Device

(, Samsung Galaxy 6 )

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Re: Search not working

tkalkus — Wed, 25 Jul 2018 14:29:28 GMT

I also have this problem since some weeks. Reinstalling the app only solved the problem temporary. Would be great if it could be somehow fixed permanently.

Re: Search not working

oggeni — Fri, 27 Jul 2018 02:02:01 GMT

Same here. (Galaxy S9+)

Re: Search not working

KairoKura — Fri, 27 Jul 2018 03:59:29 GMT

Yep, me too. LG Stylo 3, Droid 7.0, Spotify 8.4.63.584 armV7.

Force stopping the app (from my app manager only) fixed the issue but it causes a rediculous interruption to my otherwise gapless playback. I think we'd all like this fixed sooner rather than later.

Re: Search not working

argah — Fri, 27 Jul 2018 09:29:51 GMT

This is I think quite severe issue. For me Spotify is quite useless if can't quickly access the music I like. Luckily I carry also iPhone with me and that's works fine.

I will create official complaint about this, if this isn't fixed in a week. Or just cancel my subscrition and change to other streaming service.

Re: Search not working

oggeni — Fri, 27 Jul 2018 10:21:44 GMT

Ye, the service is pretty much useless now. Someting must have gone terribly wrong couse this is not a ordinary bug. Seems like we are not the only ones so I think this will be i priority issue.

Re: Search not working

oggeni — Fri, 27 Jul 2018 10:25:59 GMT

Now it works for me... done nothing to the app and I havent even restarted the phone. How about you?

Re: Search not working

argah — Fri, 27 Jul 2018 11:01:19 GMT

Yes, it works from me also. It didn't work yesterday and I haven't restart phone, Spotify app or anything. So this is then more like server side issue for spesific device series (Samsung?, Android OS?). Question is why there would be such restrictions?

Re: Search not working

notyourlopes — Tue, 31 Jul 2018 20:44:53 GMT

Same here. I have to restart the S9 every time I want to search for a new artist. This morning, while on data, and listening to an album, I had to manually go to the next song - it started to go backwards at one point. Pretty bizarre stuff.

Re: Search not working

TranceCowboy — Wed, 01 Aug 2018 00:29:38 GMT

This is sooo lame. It seems like tonnes of people are having this same issue. The tech support seems non-existant other than the community board. Hopefully they fix this issue soon.