topic Re: Playlist burn on screen in Android

Playlist burn on screen

Golvmopp — Fri, 03 Aug 2018 15:31:06 GMT

Plan

Premium

Country

Sweden

Device

Samsung galaxy s7 edge

Operating System

Android 8.0.0

My Question or Issue

The playlist was on got stuck/burnt on the screen. It persisted even though I changed view. If I went to another app it was gone but then when I went back to Spotify it was still there.

Re: Playlist burn on screen

Billy-J — Fri, 03 Aug 2018 16:19:23 GMT

Hey @Golvmopp, welcome to the community.

Hope your doing great!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

Let me know how things come along!

/B 🙂

Re: Playlist burn on screen

Golvmopp — Fri, 03 Aug 2018 19:20:08 GMT

Hello @billyj

The problem fixed itself when I restarted the app.

I'll give you the versions anyway if you want to look into the problem further:
Spotify: 8.4.64.555

Android: 8.0.0

Re: Playlist burn on screen

Billy-J — Fri, 03 Aug 2018 19:22:32 GMT

@Golvmopp -

Awesome! I’m so glad to hear you got things fixed 🙂

Hope this helps 🙂